Not completely thrilled with your order? Our simple, zero-friction cancellation policy has got you covered.
Last Updated: June 30, 2026
Since our slow-roasted snacks, flavored configurations, and gift hampers fall under the perishable consumables category, we **do not accept general returns** after execution for health safety reasons. However, user delight is our top mission!
If your structural package arrives severely crushed, tracking profiles show items missing, or wrong flavors got loaded into your batch, reach out to our team within **48 hours** with clear photos of the unopened boxes. We will issue an express replacement or full refund right away.
Orders can be canceled dynamically through your profile panel *only* before the package leaves our warehouse sorting desk. Once full dispatch processes trigger and tracking tokens activate, cancellations cannot be completed.
Approved refunds are processed instantly and returned back via your original payment methods (UPI, Credit/Debit Cards, NetBanking). The credit mapping takes roughly **5 to 7 operational banking days** depending on your local bank's gateway.